Author: Colin Whittaker
How digital banking can keep you feeling in control
For me, stress is associated with loss.
Like when I’m actually physically or mentally ‘lost’, when I don’t know where I am or what I’m supposed to be doing. Or when I lose stuff – like my passport, wallet, keys or mobile phone. It’s not even the loss of the physical items that’s stressful; it’s the loss of control that losing these represents.
I recently lost my passport. It was hell. I found it 3 weeks later under the passenger seat of my car. I have no idea how it got there.
I ‘lost’ my wallet to a pickpocket in Rome. The stress of this incident was partially compensated for by the pleasure of taking it back from the goon that stole it. (Tip: When in Rome, wear a body-belt).
I’m forever mislaying my keys. Always on a convenient surface or in a convenient pocket – but which surface or pocket?
I’ve not yet lost my mobile phone though. Maybe because it’s quite heavy… or because I use it and rely on it so much – including banking. Now you may be thinking “I know which way this blog is going: this guy is going to talk about mobile payments etc.” – but I’m not, because the topic of this blog is Financial Stress, not Financial Control. So I’m NOT going to talk about how I regularly use convenient and secure credit card and bank account services with this device.
One day, quite possibly, my mobile will just irretrievably disappear, disintegrate, ‘die’, or be stolen. It will fly from my grasp in a collision with a careless cyclist and dive into the Thames as I cross Kingston Bridge, or it will fall from my pocket and under a train as I alight at Hampton Wick station. This will be stressful …Is my money safe? Can I block access? Can I change my passwords? When is that payment due? Did I pay it? … When? Did I claim that expense? Did that cheque clear? Did I get that refund? What’s my credit limit? CAN I AFFORD A NEW PHONE? And so on… but not for long! I’ll just use any Smart TV, tablet, or PC… until I get a new mobile!