Careers

Do you want to help lead the way in digital financial solutions? Join the team at Intelligent Environments and shape your future.

Current vacancies

Kingston Upon Thames (head office)

Database Administrator

The Role

The main focus of the DBA is responsibility for the implementation, configuration, maintenance, and performance of critical SQL Server systems, ensuring the availability and consistent performance of our hosted applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.

The DBA is responsible for the development and sustainment of the SQL clusters, ensuring their operational readiness (security, health and performance), executing data loads, and performing data modelling. The successful candidate will be able to demonstrate significant SQL relational database knowledge along with some NoSQL experience. He / she will be keen to explore and deploy new technologies in line with business needs. As the sole DBA within a technical team, he / she will be expected to disseminate skills and information within the team. Part of the role of the DBA is to own and to be consulted about the company’s database strategy and roadmap.

 

The Company

Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience. We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly. By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk.

We are the chosen partner to four of the UK’s five largest banks and have deployed Interact in 28 countries. We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms, offering “a well-defined Digital Banking Platform that supports Corporate Banking, Private Banking and excels in Retail Banking.”

Intelligent Environments is privately owned and has more than 100 employees.

Our head office is set on the riverside in London with further offices in Frankfurt, Dubai, Brisbane & Auckland.  For more information visit www.intelligentenvironments.com.

 

Key Responsibilities

  • Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
  • Database design, build, tuning and monitoring in a high transactional environment.
  • Assist with complex query tuning and schema refinement.
  • Perform scheduled maintenance and support release deployment activities, occasionally out of hours.
  • Provide technical mentorship and cross-training to other peers and team members.
  • Establishing and maintaining company standards and guidelines for SQL and other related technologies.

 

Skills, Attributes and Experience

Required

  • 5+ years MS SQL Server Administration experience required
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
  • Core MS SQL Server skills up to SQL 2016
  • Experience with SSRS and SSIS
  • Replication including multi-site

Preferred

  • Experience working in PCI or other similarly secure environments
  • SQL on AWS
  • MCSA or MCSE data platform qualification
  • NoSQL database experience – e.g. MondoDB, InfluxDB, Neo4j, DynamoDB
  • Able to understand, write & troubleshoot C# .Net code

 

Non-technical Attributes and Experience

  • Structured and results driven
  • Exceptional customer service experience and understanding, with excellent interpersonal skills
  • Ability to work effectively whether alone or as part of a team
  • Excellent communication skills (written & verbal)
  • Self-starter with an analytical mind, tenacity, and a proactive, diplomatic, logical approach
  • Flexible, team player, “get-it-done” personality
  • Ability to organise and plan work independently
  • Ability to work in a rapidly changing environment
  • Ability to multi-task and context-switch effectively between different activities and teams

The Benefits

  • Competitive salary: based upon your skills and experience.
  • Holidays: 33 days (including statutory holidays)
  • Company Pension: the company contributes 4% of your basic salary once you have completed 3 months employment. If you wish, you may join sooner and make your own contributions.
  • Life Assurance: pays a sum equivalent to four times your basic salary.
  • Health Plan: On commencement of employment with the company you are eligible to join the company’s private health plan at no cost to you.

 

The Location

Kingston-upon-Thames

Solutions Engineering Consultant 

The Role

In this role you will draw on a comprehensive understanding of Intelligent Environment’s (IE) digital financial services solutions and components to identify and communicate the key benefits to prospects, clients and partners. This role uses consulting skills to build an intimate understanding of prospective clients’ business problems, objectives and priorities.  It will require the ability to map and prioritise client needs to IE’s solution, and convince the client of the business benefits through interaction, correspondence, proposals, presentations and demonstrations throughout the sales process. Reporting directly to the Head of Pre-Sales, the position sits within the wider sales team, under the leadership of the Sales Director. As well as working closely with our own sales team, you will work with the sales and pre-sales teams within our strategic partners (including global tier one organisations), and support responses to their clients. You will be expected to travel with sales team members to client sites during the sales process to meet and present to mid and senior level client representatives.  On occasion, this may require overnight stay and/or international travel.

The Company

Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience. We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly. By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk. We are the chosen partner to four of the UK’s five largest banks and have deployed Interact in 28 countries. We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms, offering “a well-defined Digital Banking Platform that supports Corporate Banking, Private Banking and excels in Retail Banking.” Intelligent Environments is privately owned and has more than 130 employees. Our head office is set on the riverside in London with further offices in Belfast, Frankfurt, Dubai, Brisbane & Auckland.  For more information visit www.intelligentenvironments.com.

Responsibilities

  • Assist the sales team in all stages of the sales process, including responding to tender enquiries, as well as contributing to solution design and implementation discussions
  • Help identify/develop/prove the business case for the IE solution
  • Manage bids from early engagement to closure from a pre-sales perspective
  • Ensure the highest completion standards in tender documentation in conjunction with the sales team
  • Conduct demonstrations and presentations highlighting IE’s product features and business usage to prospects, clients and partners
  • Work with the design studio team to generate client branded demonstrations where appropriate to the needs of specific prospects and campaigns
  • Work closely with project and product delivery in defining solution scope and establishing associated implementation and product development effort required as the basis of commercial pricing decisions, and assist during business analysis phases as and when required.
  • Work with the product delivery function within IE, to understand and feed into the product roadmap process with new requirements raised in client meetings and RFP documents.

Your Skills & Experience Essential

  • Excellent verbal and written communication and reasoning skills
  • Good influencing and presentation skills with a relaxed, positive attitude
  • Excellent proposal and technical writing skills
  • Planning and prioritisation skills
  • Excellent interpersonal skills
  • Knowledge of the sales process
  • Strong professional presence
  • Solid analytical skills to analyse our prospects’ and clients’ business requirements and match the appropriate IE solution as part of a consultative selling campaign
  • Appreciation of underlying technologies: Microsoft .NET, SQLServer, iOS, Android, etc.
  • Knowledge of financial services industry standard secure web and mobile app channels
  • An understanding of bank processing, transactions, payments and customer interaction channels
  • A background in digital financial services and experience of working with clients in the banking sector
  • A passion and depth of understanding for evolving digital technologies
  • Experience using Microsoft Office programs: Excel, PowerPoint and Word

Preferred

  • Experience in some of the following financial products and services: Asset finance, commercial banking, credit cards, current accounts, deposit savings, investments, loans, mortgages, motor finance, pensions, prepay accounts, and wealth management
  • Awareness of security considerations underlying internet and mobile banking platforms
  • Understanding of platform integration requirements.
  • Experience using Salesforce.

The Benefits

  • Competitive Salary & commission: based upon your skills and experience.
  • Holidays: 25 working days plus 8 statutory holidays.
  • Company Pension: the company contributes 4% of your basic salary once you have completed 3 months employment. If you wish, you may join sooner and make your own contributions.
  • Life Assurance: pays a sum equivalent to four times your basic.
  • Health Plan: On commencement of employment with the company you are eligible to join the company’s private health plan at no cost to you.

The Location Kingston upon Thames

To apply for the above positions please contact Intelligent Environments Human Resources and attach a copy of your most recent CV (no recruitment agencies please).

 

Our core values

Want to know what drives us and makes us leaders in our field?

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Commitment

We make things happen. We do what we say we will, and are prepared to make commitments whilst managing the risk. We are willing to make decisions and stand by our results.

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Respect

We are friendly, professional, and respectful of others. We work collaboratively, embrace diversity, and value relationships that are built on mutual trust, integrity, and honesty.

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Responsibility

We lead by example. We take responsibility for our part in the company’s success, always acting in the best interests of colleagues, clients, and the company.

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Excellence

We are experts in our field, always seeking out opportunities to develop ourselves and improve how we work. We are passionate about innovation, and embrace change.

If you share these values and have the skills we need then we’d be delighted to hear from you.

Corporate responsibility

In line with our core values, we feel it is extremely important to give back. The entire Intelligent Environments team is actively encouraged to support our chosen charity – The Emily Ash Trust.

The Emily Ash Trust aims to improve the quality of life of children, and young adults, suffering from cancer. It also aims to support the families – the parents and the siblings – of the children. Some of the ways the Trust helps is by organising Pamper Days, Sibling Days Out, Trips of Lifetime and purchasing books specifically written for children and young adults with cancer.

emily-ash-trust

See below for some of the great ways we have raised money for our charity.

To learn more about this amazing charity and to find out how you too could help go to www.emilyashtrust.co.uk.

Wii 2 Our Mariokart Wii-Off Championship showed that there is no shortage of competitive spirit at Intelligent Environments.

The Mud Challenge The mud run showed that our team are wiling to take on any challenge.

Bake sale We have some aspiring bakers who are always more than happy to whip up some amazing delights for our charity.

Footie Intelligent Environments FC celebrates winning a 5-A-Side Football Tournament at the Lucozade Powerleague.