Careers

Do you want to help lead the way in digital financial solutions? Join the team at Intelligent Environments and shape your future.

Current vacancies

Kingston Upon Thames (head office)

Database Administrator

The Role

The main focus of the DBA is responsibility for the implementation, configuration, maintenance, and performance of critical SQL Server systems, ensuring the availability and consistent performance of our hosted applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.

The DBA is responsible for the development and sustainment of the SQL clusters, ensuring their operational readiness (security, health and performance), executing data loads, and performing data modelling. The successful candidate will be able to demonstrate significant SQL relational database knowledge. He / she will be keen to explore and deploy new technologies in line with business needs. As the sole DBA within a technical team, he / she will be expected to disseminate skills and information within the team.

 

The Company

Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience. We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly. By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk.

We are the chosen partner to four of the UK’s five largest banks and have deployed Interact in 28 countries. We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms, offering “a well-defined Digital Banking Platform that supports Corporate Banking, Private Banking and excels in Retail Banking.”

Intelligent Environments is privately owned and has more than 100 employees. Our head office is set on the riverside in London with further offices in Frankfurt, Dubai, Brisbane & Auckland.  For more information visit www.intelligentenvironments.com.

 

 Key Responsibilities

  • Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
  • Database design, build, tuning and monitoring in a high transactional environment.
  • Assist with complex query tuning and schema refinement.
  • Perform scheduled maintenance and support release deployment activities, occasionally out of hours.
  • Provide technical mentorship and cross-training to other peers and team members.
  • Establishing and maintaining company standards and guidelines for SQL and other related technologies.

 

Skills, Attributes and Experience

Required

  • 3+ years MS SQL Server Administration experience required
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
  • Core MS SQL Server skills up to SQL 2016
  • Experience with SSRS and SSIS
  • Replication including multi-site

Preferred

  • Experience working in PCI or other similarly secure environments
  • MCSA or MCSE data platform qualification
  • Able to understand, write & troubleshoot C# .Net code

 

Non-technical Attributes and Experience

  • Structured and results driven
  • Exceptional customer service experience and understanding, with excellent interpersonal skills
  • Ability to work effectively whether alone or as part of a team
  • Excellent communication skills (written & verbal)
  • Self-starter with an analytical mind, tenacity, and a proactive, diplomatic, logical approach
  • Flexible, team player, “get-it-done” personality
  • Ability to organise and plan work independently
  • Ability to work in a rapidly changing environment
  • Ability to multi-task and context-switch effectively between different activities and teams

 

 The Benefits

  • Competitive salary: based upon your skills and experience.
  • Holidays: 33 days including statutory holidays.
  • Company Pension: the company contributes 4% of your basic salary once you have completed 3 months employment. If you wish, you may join sooner and make your own contributions.
  • Life Assurance: pays a sum equivalent to four times your basic salary.
  • Health Plan: On commencement of employment with the company you are eligible to join the company’s private health plan at no cost to you.

 

The Location

Kingston-upon-Thames

Information Security Manager

The Role

Information Security is critical to our organisation.  The Information Security Manager (ISM) at Intelligent Environments (IE) is responsible for the robustness of our software products, internal operations, staff education, and for maintaining the PCI DSS Level 1 compliance of our datacenters. 

This is a senior position within our Service Operations team and Development function, reporting to the CTO. 

We are seeking an outstanding individual who is passionate about delivering high quality, robustly secure financial services software, with services that operate in fully PCI DSS Level 1 compliant datacenters.  The ISM takes a key role in the design and delivery of IE’s advanced cyber security capabilities that represent a benchmark in the Financial Services industry.

  

The Company

Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience. We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly. By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk.

We are the chosen partner to four of the UK’s five largest banks and have deployed Interact in 28 countries. We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms, offering “a well-defined Digital Banking Platform that supports Corporate Banking, Private Banking and excels in Retail Banking.”

Intelligent Environments is privately owned and has more than 100 employees. Our head office is set on the riverside in London with further offices in Frankfurt, Dubai, Brisbane & Auckland.  For more information visit www.intelligentenvironments.com.

 

Skills & Experience Required

  • Experience in explaining pen test findings to clients
  • Hands-on experience in development (.NET framework is desirable)
  • Hands-on experience with:
    • SIEM tools such as LogRhythm, QRadar, AlienVault
    • Static code analysis tools such as Fortify
    • Scanning tools such as Nessus, NMAP, metasploit, ZAP
  • Excellent client facing skills
  • Excellent consultative skills to work with customers, pen testers, auditors and internal customers
  • Good listener and facilitator
  • Follows process discipline, and convinces others to do the same
  • Holds people accountable for meeting their commitments
  • Good communicator who influences our development teams

  

Qualifications 

Essential

  • CISSP or CSSLP certified

Desirable

  • CISA
  • CRISC

 

Responsibilities

  • Lead on the development and drive adoption & compliance of our Information Security policies, procedures and standards.
  • Lead on the implementation of identified and applicable security standards, regulations and statutory requirements
  • Accountable for the company’s PCI DSS Level 1 compliance in certification.
  • Manage relationships with relevant auditors and suppliers for security tools and processes.
  • Conduct quarterly vulnerability scans of IE systems, and work with our clients to facilitate penetration tests and vulnerability scans of client systems being carried out by 3rd parties.
  • Manage the remediation of any security findings that are found in conjunction with the Head of Service Operations and/or Head of Development and/or Chief Architect.
  • Sign off the InfoSec quality gate for all production applications, including assessing our software against key security criteria
  • Manage and conduct internal security training and awareness for general staff alongside more specific training on SDLC, OWASP and development security to the project and product teams.
  • Manage corporate security including but not limited to emails, end-point security, security incidents, vulnerabilities
  • Provide and maintain relevant regular reports, dashboards and risk registers
  • Provide subject matter expertise for security queries from customers, suppliers, internal stakeholders
  • To be the Data Protection Officer (DPO) for the organization
  • Play an active role within our Service Operations team and work closely with the Chief Architect, HR and Sales as appropriate.

 

Benefits

  • Competitive Salary: based upon your skills and experience.
  • Holidays: 25 working days plus 8 statutory holidays.
  • Company Pension: the company contributes 4% of your basic salary once you have completed 3 months employment. If you wish, you may join sooner and make your own contributions.
  • Life Assurance: pays a sum equivalent to four times your basic.
  • Health Plan: On commencement of employment with the company you are eligible to join the company’s private health plan at no cost to you.

 

Location

Kingston upon Thames, London

Software Developer

The Role

You will perform a key role working closely with our Operations, Development and Quality Assurance teams. Your main duties will involve investigating and developing fixes for defects in production systems and designing and developing new features for existing customers.

This is a “hands on”, varied and very interesting development role (primarily in C# .NET), working within the Client Delivery department.

You will have an ardent interest in technology, and thrive working in an environment employing high standards and best practice software development methodologies. You will be passionate about Agile development practices and be comfortable working in a highly-collaborative team environment of like-minded people.

The Company

Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience. We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly. By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk.

We are the chosen partner to four of the UK’s five largest banks and have deployed Interact in 28 countries. We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms, offering “a well-defined Digital Banking Platform that supports Corporate Banking, Private Banking and excels in Retail Banking.”  Intelligent Environments have also recently achieved awards for best technology in the Motor Finance industry and best solution within the Collections industry.

Intelligent Environments is privately owned and has more than 100 employees. Our head office is set on the riverside in London with further offices in Frankfurt, Dubai, Brisbane & Auckland.  For more information visit www.intelligentenvironments.com.

Role Responsibilities

  • Work with the Operations team and Service Desk Manager to triage and investigate defects in production systems and producing work arounds for critical issues as well as change requests for client sytems.
  • Work with the core product development and project teams during the handover of applications from project into BAU support.
  • Ensure any defects are captured and the project handover documentation is complete and up-to-date.
  • Work within the DevOps process to ensure any core product code fixes created are merged back into core product and suggest product enhancements that can be included in the core product.
  • Communicate effectively with various departments internally and occasionally with clients
  • Perform the administration tasks needed to ensure effective processing of defects and change requests

Your Skills & Experience

Essential:

  • Solid knowledge of C# .NET
  • Experience of WCF .Net Framework
  • Database development using SQL. SQL Server, (SQL Server 2008,2012 )
  • HTML, XML
  • Experience configuring and debugging in IIS7+
  • Understanding of Windows Server and ability to debug common issues affecting software deployments
  • Experience with Agile and TDD with a thorough understanding of the value gained from adopting these principles

Desirable:

  • Exposure to SOA
  • Some experience of Android &/or iOS application development
  • Product development or project lifecycle, including design, development, delivery, testing, documentation, support and maintenance.
  • Good experience in a similar role

The Benefits

  • Competitive Salary: based upon your skills and experience
  • Holidays: 25 working days plus 8 statutory holidays
  • Company Pension: the company contributes 4% of your basic salary once you have completed 3 months employment. If you wish, you may join sooner and make your own contributions
  • Life Assurance: pays a sum equivalent to four times your basic
  • Health Plan: On commencement of employment with the company you are eligible to join the company’s private health plan at no cost to you

The Location

Kingston upon Thames, London

To apply for the above positions please contact Intelligent Environments Human Resources and attach a copy of your most recent CV (no recruitment agencies please).

 

Our core values

Want to know what drives us and makes us leaders in our field?

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Commitment

We make things happen. We do what we say we will, and are prepared to make commitments whilst managing the risk. We are willing to make decisions and stand by our results.

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Respect

We are friendly, professional, and respectful of others. We work collaboratively, embrace diversity, and value relationships that are built on mutual trust, integrity, and honesty.

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Responsibility

We lead by example. We take responsibility for our part in the company’s success, always acting in the best interests of colleagues, clients, and the company.

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Excellence

We are experts in our field, always seeking out opportunities to develop ourselves and improve how we work. We are passionate about innovation, and embrace change.

If you share these values and have the skills we need then we’d be delighted to hear from you.

Corporate responsibility

In line with our core values, we feel it is extremely important to give back. The entire Intelligent Environments team is actively encouraged to support our chosen charity – The Emily Ash Trust.

The Emily Ash Trust aims to improve the quality of life of children, and young adults, suffering from cancer. It also aims to support the families – the parents and the siblings – of the children. Some of the ways the Trust helps is by organising Pamper Days, Sibling Days Out, Trips of Lifetime and purchasing books specifically written for children and young adults with cancer.

emily-ash-trust

See below for some of the great ways we have raised money for our charity.

To learn more about this amazing charity and to find out how you too could help go to www.emilyashtrust.co.uk.

Wii 2 Our Mariokart Wii-Off Championship showed that there is no shortage of competitive spirit at Intelligent Environments.

The Mud Challenge The mud run showed that our team are wiling to take on any challenge.

Bake sale We have some aspiring bakers who are always more than happy to whip up some amazing delights for our charity.

Footie Intelligent Environments FC celebrates winning a 5-A-Side Football Tournament at the Lucozade Powerleague.