Read about the new technologies that banks are increasingly adopting and explore the opportunities they bring to digital collections software.
More than two million households are now in debt to their energy supplier, collectively owing over £318 million.
Once a vulnerable customer has been identified, the next step is providing the right kind of support.
Ten years on from the financial crash, we’re still sending vulnerable young graduates into the world burdened with debt
We all want to detect problem loans early enough to do something about them. Online collections software can help.
Integrating a full debt collections solution can go a long way to addressing the difficulties in defining and identifying vulnerable customers.
What makes a good debt collection platform into a great debt collection platform? I think the answer is empathy.
Finding the right debt collections solution is vital, and the pressure on businesses will only increase as awareness of vulnerable customers grows.
Investment in digital technologies is one way to approach the challenges that the collections industry faces.
Adding visibility to the money management process will ensure consumers keep a tighter hold on their finances while the single point of contact will help them avoid feeling overwhelmed by the sheer volume of accounts they must manage.
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