Have you explored what role home AI assistants will play in your customers’ digital finance experience?
With everyone connected in cyberspace, we became vulnerable in ways we couldn’t have predicted.
Apple have a remarkable way of continually generating disruption across the market of digital computing and entertainment hardware
The financial services industry is no stranger to exorbitant changes in the sector, with the last few years, in particular, being game changing for both businesses and consumers.
New technologies bring new opportunities – and new security threats. Customer experience is key to ensuring consumers heed new security requirements.
Banks, building societies and other providers that use digital financial software are at the front of the queue when it comes to criminal intent from hackers.
The increasing proliferation of voice recognition technology is able to meet consumer demand for a slicker, quicker customer experience better than ever before.
As hackers become more adept at tricking and stealing passwords from unsuspecting customers, organisations are looking for new and more secure ways of allowing authorised users to access their digital services.
2016 was a big year for security, with a number of high profile hacks reported on companies such as Yahoo!, Three, TalkTalk and Tesco.
Refunding customers has cost Tesco Bank £2.5 million but the true cost of its recent security breach could be far higher.