The financial services industry is no stranger to exorbitant changes in the sector, with the last few years, in particular, being game changing for both businesses and consumers.
New technologies bring new opportunities – and new security threats. Customer experience is key to ensuring consumers heed new security requirements.
Banks, building societies and other providers that use digital financial software are at the front of the queue when it comes to criminal intent from hackers.
The increasing proliferation of voice recognition technology is able to meet consumer demand for a slicker, quicker customer experience better than ever before.
As hackers become more adept at tricking and stealing passwords from unsuspecting customers, organisations are looking for new and more secure ways of allowing authorised users to access their digital services.
2016 was a big year for security, with a number of high profile hacks reported on companies such as Yahoo!, Three, TalkTalk and Tesco.
Refunding customers has cost Tesco Bank £2.5 million but the true cost of its recent security breach could be far higher.
Unprecedented DDoS attacks in September and October 2016 showed that the insecurity of the Internet of Things should be a serious concern for financial services organisations.
The topic of data security and fraud in the banking industry has sparked much conversation over the last couple of years. In part thanks to a rising number of very public cyber-attacks on big consumer brands such as Yahoo! and TalkTalk, consumers are increasingly aware of the need for sophisticated personal protection when it comes to keeping their data safe.
As car manufacturers around the globe join the rush to develop ‘smarter cars’, I can’t help but wonder just how much thought is going into applying the necessary security needed to protect them from attack by cyber-criminals. Plenty, some might say, but it is really wise to slot something so integral to our daily lives, and something so dangerous, into the Internet of Things without thorough and rigorous security testing?