Explore the trends that will transform auto finance in 2018 and the emerging opportunities and challenges.
Building Connections: The Future of Customer Service
Many financial service organisations have mastered the multichannel, and indeed the omnichannel approaches, multimodality remains tantalisingly beyond their grasp.
Why digital banking is now essential for customer service
With interest rate hikes, PSD2 and GDPR on the horizon, digital banking solutions are key to survival in the new world.
Meet the digital finance fitness band
A modern, easy-to-use personal fitness band could be the key to turning around bad financial habits someday in the not too distant future.
Why building societies must embrace digital finance
Digital is a great opportunity. Is your building society ready to become part of the digital revolution?
How financial technology is helping to shape digital collections
Read about the new technologies that banks are increasingly adopting and explore the opportunities they bring to digital collections software.
The Multichannel World: Customer Interaction in Today’s Financial Services Sector
Multichannel is only the beginning of the story. The next step is to evolve your multichannel approach into an omnichannel experience
Utilities: Solving the Problem of Collections
More than two million households are now in debt to their energy supplier, collectively owing over £318 million.
Overcoming the hurdles to digital finance investment
While some financial service providers are already investing heavily in digital finance technology; others are holding back. By why?
How home AI assistants can become the next big thing in omni-channel banking
Have you explored what role home AI assistants will play in your customers’ digital finance experience?