What role for humans in the future of collections?

As artificial intelligence (AI) matures and becomes more commonplace, panellists at Digital Banking Club for Collections Live Debate considered how roles in collections will change as the technology matures.

Will the GAFAs be our next banks?

The first Digital Banking Club of 2018, sponsored by Intelligent Environments, discussed whether or not the GAFAs will become banks. Hosted at the formidable Law Society in London, the debate featured an illustrious panel to debate this very topical subject.

Meet Codee: our collections chatbot

Collection companies that take advantage of new technologies such as chatbots are likelier to increase collection rates and halve collection costs.

PSD2: Are you ready for Open Banking?

The Open Banking requirement to provide access to customer data opens up a wealth of new possibilities. A properly engineered digital banking platform is essential for taking advantage of these opportunities.