As artificial intelligence (AI) matures and becomes more commonplace, panellists at Digital Banking Club for Collections Live Debate considered how roles in collections will change as the technology matures.
The first Digital Banking Club of 2018, sponsored by Intelligent Environments, discussed whether or not the GAFAs will become banks. Hosted at the formidable Law Society in London, the debate featured an illustrious panel to debate this very topical subject.
Start working on your digital banking strategy. Wait any longer, and you may find your competitors have already taken the biggest pieces of the pie.
Open Banking is a significant opportunity for big tech companies to build a transformative digital banking solution.
Automates the collection of income and expenditure information from consumers, using Open Banking APIs, to make fast, accurate and compliant assessments for collections arrangements
Collection companies that take advantage of new technologies such as chatbots are likelier to increase collection rates and halve collection costs.
The Open Banking requirement to provide access to customer data opens up a wealth of new possibilities. A properly engineered digital banking platform is essential for taking advantage of these opportunities.
At its heart, Open Banking is about the customer, and delivering a service that suits them.
Intelligent Environments, a software development company that provides financial service organisations with the ability to transform their digital customer experience, returned to Finovate in 2018.
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