More than six in ten (61 per cent) 18-30 year old bank and building society customers, equivalent to nearly seven million people, are demanding social media-style customer service messaging, after shunning all forms of traditional communication with their financial services provider.
The Digital Banking Club, established by Intelligent Environments, working with Retail Banker International, Electronic Payments International and Cards International publications, is celebrating its 1st anniversary.
Now – this is going to be fun.
The Digital Banking Club is delighted to announce the launch of the European Digital Financial Services Power 50, the first and only independent ranking of the most influential people in digital – and we’re talking mobile and online – financial services in Europe.
The world’s first smartwatch bank, which helps customers stay closer to their finances, launches today to mark the 30th anniversary of the online bank. The “Interact Smartwatch App” has been developed for the Pebble smartwatch by British financial services software firm, Intelligent Environments.
David Webber, managing director of Intelligent Environments, leading financial services software provider, reveals how the addition of a fingerprint scanner in the new iPhone – to be announced today – will inspire more bank customers to access their accounts via smartphones.
Intelligent Environments urges the Treasury to change regulation and bring the cheque deposit system into the 21st century with smartphone cheque deposits.
More than a quarter of young people are interested in using Google Glass to manage their finances.
The mobile money battleground is hot. From the likes of the O2 Wallet to Barclays Pingit, major names from across the retail, telecom, and banking sectors brought new products to market in 2012. Undoubtedly there will be many more in 2013.
BT recently released some research, surveying adults from across the UK, Spain, Hong Kong, France and Germany, to explore how these consumers view their digital banking services. The results of this survey led a few articles to conclude that the ‘vast majority of consumers’ are resistant to digital banking…
BT recently conducted some research among consumers from the UK, Spain, Hong Kong, France and Germany into how they see digital banking services, and the results inspired a few headlines that claimed the vast majority of consumers were ‘resistant’ to digital banking…