This paper, along with the debate to accompany it, will aim to assess the current consensus on defining, identifying and treating customer vulnerability, and identify key considerations for creditors when applying vulnerability strategy to the digital channel.
Pick up an article on PSD2 and you will be told that the world of banking is about to be transformed. Behind the optimism, individuals and organisations are still struggling to make sense of PSD2. What is going to happen? And when it does, what will it look like and how can your organisation move to take advantage?
The outlook for UK automotive finance has changed markedly over the last year. Twelve months ago, the biggest question on lenders’ minds was that of growth, and how to win an advantage over competitors in a market undergoing an unprecedented boom.
MotoNovo Finance Offers a Complete Digital Omni-Channel, Self Service Customer Solution.
Motor Finance examines the potential to monetise data from connected cars, while improving service and creating more innovative and transparent finance products.
Jonathan Minter from Motor Finance International reports on the inaugural DBC for Vehicle Finance Live Debate held in April 2017.
How customer self-serve facilities can be the first step on a growth journey for finance houses locked in by competition.
Patrick Brusnahan from Cards International reports on the Digital Banking Club’s first Live Debate for 2017.
The time seems ripe for biometrics to take over from passwords as the principle way we authenticate ourselves. But then again we’ve been saying that for a very, very long time now.
Chris Farnell from Credit Strategy reports on the inaugural DBC for Collections Live Debate held in March 2017.