Will a GAFA be your next bank?

Hardly a day goes by when we don’t reach out to Google, Apple, Facebook or Amazon (the GAFAs). But there’s one area of our lives that these disruptive firms have yet to invade: our finances.

A helping hand

This paper, along with the debate to accompany it, will aim to assess the current consensus on defining, identifying and treating customer vulnerability, and identify key considerations for creditors when applying vulnerability strategy to the digital channel.

Will Open Banking really breathe new life into banking?

Pick up an article on PSD2 and you will be told that the world of banking is about to be transformed. Behind the optimism, individuals and organisations are still struggling to make sense of PSD2. What is going to happen? And when it does, what will it look like and how can your organisation move to take advantage?