DBC for Vehicle Finance Live Debate – 04.10.17

The DBC for Vehicle Live Debate was held on Wednesday 4th October at the Law Society, London. 

The topic for this debate was: “With heightened regulatory scrutiny, could moving Motor Finance sales online deliver a more compliant customer outcome?

Discussion points included:

  • Are humans able to sell a loan compliantly? What does a ‘compliant customer outcome’ look like?
  • Could the motor finance houses follow the route of the retail banks by pushing sales of more complex products down the digital route?
  • If motor finance sales moved online, what role for the dealer?
03 Nov 2017

The DBC for Vehicle Live Debate was held on Wednesday 4th October at the Law Society, London. 

The topic for this debate was: “With heightened regulatory scrutiny, could moving Motor Finance sales online deliver a more compliant customer outcome?

Discussion points included:

  • Are humans able to sell a loan compliantly? What does a ‘compliant customer outcome’ look like?
  • Could the motor finance houses follow the route of the retail banks by pushing sales of more complex products down the digital route?
  • If motor finance sales moved online, what role for the dealer?