The Digital Banking Club Live Debate – 01.12.16

The Digital Banking Club’s Q4 Live Debate was held on Thursday 1st December at the St Ermin’s Hotel, London.

 Discussion points included:

  • What use for Artificial Intelligence (AI) in financial services ?
  • Could AI ever offer a better customer experience than human interaction?
  • Is AI the answer to reducing the cost/income ratio in financial services?
  • Will AI further gravitate your customers away from your portal and onto via 3rd party platforms such as Apple Siri, Google Assistant & Amazon Echo?
01 Dec 2016

The Digital Banking Club’s Q4 Live Debate was held on Thursday 1st December at the St Ermin’s Hotel, London.

 Discussion points included:

  • What use for Artificial Intelligence (AI) in financial services ?
  • Could AI ever offer a better customer experience than human interaction?
  • Is AI the answer to reducing the cost/income ratio in financial services?
  • Will AI further gravitate your customers away from your portal and onto via 3rd party platforms such as Apple Siri, Google Assistant & Amazon Echo?