The Digital Banking Club Live Debate: Are bots ready to be bankers?

The Digital Banking Club’s Q4 Live Debate was held on Thursday 1st December at the St Ermin’s Hotel, London. 

Read about the Live Debate and download the opinion piece by Simon Cadbury now.

Topic: Are Bots ready to be bankers?

Discussion points included:

• What use for Artificial Intelligence (AI) in banking?
• Could AI ever offer a better customer experience than human interaction?
• Is AI the answer to reducing the cost/income ratio in banking?
• Will AI further gravitate your customers away from your portal and onto via 3rd party platforms such as Apple Siri, Google Assistant & Amazon Echo?

Panel:

The following joined our Chair, Douglas Blakey, Group Editor of Consumer Finance Titles, Timetric and Chairman of The Digital Banking Club:

  • Wayne Bartlett,Chief Industry Strategist for Financial Services, Microsoft UK
  • Terry Cordeiro, Head of Proposition Development, Digital and Transformation, Lloyds Banking Group
  • Dhiraj Mukherjee, Head of Banking Innovation, Virgin Money
  • Chris Withers, Head of Financial Services, IBM Watson Group
  • Simon Cadbury, Director of Strategy and Innovation, Intelligent Environments

Read about the Live Debate and download the opinion piece by Simon Cadbury now

01 Dec 2016

The Digital Banking Club’s Q4 Live Debate was held on Thursday 1st December at the St Ermin’s Hotel, London. 

Read about the Live Debate and download the opinion piece by Simon Cadbury now.

Topic: Are Bots ready to be bankers?

Discussion points included:

• What use for Artificial Intelligence (AI) in banking?
• Could AI ever offer a better customer experience than human interaction?
• Is AI the answer to reducing the cost/income ratio in banking?
• Will AI further gravitate your customers away from your portal and onto via 3rd party platforms such as Apple Siri, Google Assistant & Amazon Echo?

Panel:

The following joined our Chair, Douglas Blakey, Group Editor of Consumer Finance Titles, Timetric and Chairman of The Digital Banking Club:

  • Wayne Bartlett,Chief Industry Strategist for Financial Services, Microsoft UK
  • Terry Cordeiro, Head of Proposition Development, Digital and Transformation, Lloyds Banking Group
  • Dhiraj Mukherjee, Head of Banking Innovation, Virgin Money
  • Chris Withers, Head of Financial Services, IBM Watson Group
  • Simon Cadbury, Director of Strategy and Innovation, Intelligent Environments

Read about the Live Debate and download the opinion piece by Simon Cadbury now