The financial services industry is no stranger to exorbitant changes in the sector, with the last few years, in particular, being game changing for both businesses and consumers.
Integrating a full debt collections solution can go a long way to addressing the difficulties in defining and identifying vulnerable customers.
While it seems as if the rising demand for ‘car credit’ is a licence to print money, the vehicle finance industry needs to be aware of the mounting risks to the wider credit boom.
New technologies bring new opportunities – and new security threats. Customer experience is key to ensuring consumers heed new security requirements.
Intelligent Environments delivers the UK’s first digital multi-channel customer self-service solution for MotoNovo Finance
Finding the right debt collections solution is vital, and the pressure on businesses will only increase as awareness of vulnerable customers grows.
While it might seem a lot of work and time transferring services to engage customers online, the benefits of implementing vehicle finance software certainly outweigh any negatives.
Vehicle finance companies need to take a strategic approach to digital and adopt a joined-up digital finance platform to get them back on track.
How can you deliver an innovative digital engagement platform for your customers?
A great user interface works really well for you – so we’re using personalisation and customisation to build tailored interfaces that users really want.
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