User Testing: How to Use Testing, Analysis, and Feedback to Improve and Develop Your Banking and Finance Product

How well do you know your digital banking users?

User testing is vital for banking institutions to understand the best use of a product by their target audience and to observe customer behaviour at all stages of development.

UX Design Team Leader, Adrian Westlake, explores:

  • Effective methods of user testing for banking and finance products
  • Case Study: Account Improvements
  • How to use evaluation and feedback to develop and improve products.

DOWNLOAD WHITE PAPER

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By Adrian Westlake
06 Sep 2016

How well do you know your digital banking users?

User testing is vital for banking institutions to understand the best use of a product by their target audience and to observe customer behaviour at all stages of development.

UX Design Team Leader, Adrian Westlake, explores:

  • Effective methods of user testing for banking and finance products
  • Case Study: Account Improvements
  • How to use evaluation and feedback to develop and improve products.

DOWNLOAD WHITE PAPER